Reception & Reservations Manager (Future opening)

Join the team behind one of the world's most celebrated restaurant brands. At La Petite Maison, we are known for exceptional service, timeless French-Mediterranean cuisine, and a real passion for hospitality.

Now a new LPM is coming to the beach, in one of Dubai's most beautiful waterfront locations. Think French Riviera by the sea: relaxed elegance, sunshine, rosé at sunset, and that special LPM feeling. Come and help us create unforgettable experiences, the LPM way. 🍅🍋

The Role

As a Reception & Reservations Manager, you're the first voice and the first impression of our beachfront destination. You lead the reservations function end to end — running the book, maximising covers, and making sure every guest, from first-timer to regular VIP, feels looked after before they even arrive. You lead a small team and sit right at the intersection of guest relations, service and revenue.

What you'll do

• Lead, train and schedule the team, setting service standards and etiquette

• Maximize covers and manage the book smartly across peak and quiet periods

• Build and protect rich guest profiles — preferences, occasions, VIPs — for a personalized welcome

• Work hand in hand with Guest Relations, front of house and management on flow, VIPs and special requests

• Handle escalations, large bookings and special requests with charm and precision

• Keep guest data accurate, confidential and working for the business

What you need

• 3–5 years in reservations or guest relations within luxury hospitality, ideally with team-lead experience

• Experience running a reservations book (SevenRooms or a similar platform is a strong plus)

• Warm, polished communication — you sound like LPM on the phone and in writing

• Highly organized, detail-obsessed and calm under pressure

• A guest-first mindset with a commercial eye on covers and revenue

• Fluent English; additional languages are a real asset

Why Choose Us

• Competitive salary and performance-based incentives

• Comprehensive medical insurance

• The rare chance to open a landmark beachfront destination

Be part of LPM, where every detail matters and every guest is celebrated.