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Reception and Reservation Manager

  • 13004, Kuwait City, Al Asimah Governate, Kuwait
  • Reception & Reservation - Kuwait

Join the team behind one of the world’s most celebrated restaurant brands. At La Petite Maison, we are known for exceptional service, timeless French-Mediterranean cuisine, and a passion for hospitality.

Be part of our restaurant in Kuwait and help create unforgettable experiences β€” the LPM way. πŸ…πŸ‹

What will you do:

  • Deliver exceptional guest experiences in line with LPM standards, building strong relationships with both new and regular guests.
  • Mentor and support your team, fostering their growth and ensuring service excellence.
  • Ensure high-level guest recognition, maintaining an accurate and updated VIP list.
  • Manage and optimize the reservation system, ensuring guest profiles are complete and accurate.
  • Collaborate with GM, AGM, and HODs to ensure smooth daily operations and achievement of KPIs.
  • Contribute to booking strategies and provide accurate monthly performance reports.
  • Troubleshoot reservation system issues and use reporting tools to enhance efficiency.
  • Communicate clearly and professionally with guests and team members, creating a welcoming and positive atmosphere.

What you need:

  • 3-5 years on the same role in the similar restaurant, managing a team of minimum 8 people.
  • Experience in the hospitality industry and being familiar with the local hospitality scene
  • English – excellent oral and written
  • Guest service skills (complaints handling, guest relations)
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Familiarity with reservation system 7Rooms

Why Choose Us:

  • πŸ’° Competitive Salary + Tips
  • πŸ—“οΈ Generous Time Off: 2 days off per week, plus 30 calendar days + public holidays
  • ✈️ Relocation & Visa Support: Full relocation assistance and visa sponsorship for selected candidates
  • πŸš€ Career Growth: Develop your career with a globally recognized hospitality brand
  • 🀝 Vibrant Team Culture: Work in a dynamic, inclusive, and guest-focused environment
  • ✨ Be Part of Excellence: Represent a brand known for impeccable service and world-class experiences


Be part of LPM, where every detail matters, and every guest is celebrated. πŸ₯‚