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We are looking for a passionate, people-first HR leader who understands the high-end restaurant industry to join our elegant French Riviera-inspired fine dining venue in Central. As HR Manager, you will serve as a trusted partner and empathetic leader, supporting our diverse team of over 65 employees in this fast-paced, high-energy restaurant.
Your role will involve fostering loyalty, managing crises with composure, and proactively reducing staff turnover in this challenging environment.
This role suits you if you
Balance structure with the flexibility of a restaurant
Value genuine conversations over mere checklists
Guide leaders to do things correctly—with empathy—not just easily
Excel at reducing turnover through engagement and retention
Key Responsibilities
Manage HR and admin tasks like employee relations, compliance, payroll, and benefits for our site using Factorial HR; prior experience preferred.
Offer empathetic and practical solutions to support our multi-national team.
Build trusted relationships and foster an inclusive culture.
Coach managers, resolve conflicts, and boost engagement.
Lead crisis support during peaks, shortages, or incidents.
Reduce turnover through feedback, development, recognition, and root-cause analysis.
Stay flexible and hands-on, including evenings and weekends, with on-site presence.
Perks & Benefits
Performance-based bonuses
Highly competitive salary
Daily staff meals
Requirements:
Over three years of HR experience (preferably in high-end hospitality or restaurants; Factorial or HRIS knowledge considered an advantage)
Fluent in Cantonese and English (both written and spoken)
Proven success with multi-national teams—cultural sensitivity and deep empathy are essential.
Gritty, solution-focused with exceptional problem-solving and crisis management skills.
Confident, humble, people-focused team player
Calm under pressure, at ease with ambiguity, demonstrating strong leadership.
Highly organised multitasker experienced in dynamic, high-volume environments
Passionate about long-term team stability in hospitality
Should you be eager to assume a leadership role characterised by passion at one of Hong Kong's most distinguished yet dynamic venues and wish to contribute to the development of a dedicated and successful team, we would be pleased to hear from you. (Please submit your CV along with an explanation of your suitability for the Human Resources position in a luxury restaurant.)